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Clan MacThomas

The official website of the Clan MacThomas Society

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Frequently Asked Questions:                                                  

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How can I find out what the Society sells? 



How do I find out how much stock there is for an item?                      

Are there any Extras?

How do I order & pay for merchandise?

Can I pay in a currency that is not listed on price lists? 

How can I find the status of my order/delivery?

What about items with different Sizes & Colours? 

Why are the prices not the same for the different Lady's Sashes?

Does it cost more if I order and pay via PayPal?

Why can't I buy the Chief's new book via the website? 

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If your question is not answered by the above questions then please contact the Society Merchandise Manager. If you wish you can write to us at the address on our main Contacts page.
         
This page works best with Internet Explorer. If the links do not work correctly with your preferred browser, then please tab down the page until you find the answer that you require. Thank you.****

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Q.How can I find out what the Society sells? 

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Just click on the relevant Purchases links on the left hand Shop menu. If your country is not there then please select the Other Purchases link. Each of the pages lists the items available and shows the prices for your chosen country & currency.

In due course photographs for all the items will be added to these pages as well as to the Stock Availability page. Clicking on the photographs will generally produce an enlarged image.

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Q.How do I find out how much stock there is for an item?

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For most items information about stock levels can be found using the Stock Availability link on the left hand Shop menu. Where "Low Stock" is shown against an item then you asked to contact the Merchandise Manager for information. You should also be warned that at times of Gatherings it may take us a little time to update stock figures. Because of the number of colour/size combinations for T shirts and sweatshirts it will always be necessary to check the stock situation with

our Merchandise Manager.

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Q.Are there any extras?

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No. All the prices quoted include postage, packing and UK local taxes (VAT). We regret that the Society is not registered for VAT in the UK and that, as a result we sadly cannot offer tax free sales.

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Q.How do I order and pay for Merchandise?

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The three main ways or ordering and paying for Merchandise are:

       

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Mail your order and your personal cheque in any quoted currency to the Merchandise Manager at the address shown on our Contacts Page. Where stock is low it may be wise to contact the Merchandise Manager to reserve stock.

   

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Use the PayPal buttons on the Purchase pages to order and pay for

the items that you require. When ordering

T shirts or Sweatshirts via PayPal will you please send a separate message to the Merchandise Manager advising the colours and sizes required. The PayPal system makes no attempt to check whether an item is in stock.

    

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By arrangement members in the UK can order by e-mail and transfer

funds directly to the Society's bank account. If you wish to use this

method please contact the Treasurer.

 

Whichever method you decide to use please remember to check that we have stock before sending your payment.

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It is also normally possible to purchase stock at Clan MacThomas Gatherings at Glenshee and at special events such as the Gathering

of the Clans in Edinburgh.

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Q.Can I pay in a currency that is not listed on the price lists?

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It may be possible to pay for item in a different currency - certainly Euros, Norwegian Krone, New Zealand Dollars and South African Rand are acceptable. Please contact the Treasurer who will advise the available processes and agree prices for your order.

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Q.How can I find the status of my order/delivery?

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If you wish to progress your order or delivery please contact our Merchandise Manager.

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Q. What about items with different Sizes and Colours?

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Full details of sizes and colours can be found using the Colours and Sizes link on the left hand Shop menu. This page also has samples of the Ancient and Modern Tartans.

When ordering relevant items please be careful to order the size, colour or Tartan type that you require. Please note that it is not possible to specify sizes or colours for T shirts or sweatshirts via PayPal. When ordering these items please always send a separate message to our Merchandise Manager.

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Q.Why are the prices not the same for the different Sashes?

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We have recently had to reorder the Ancient Tartan lady's sashes and the new stock is of a higher quality. This and inflation explain the price difference between the Ancient & Modern sashes. The Modern Tartan sash is currently quite a bargain and the price will almost certainly have to rise once current stocks have been exhausted.

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Does it cost more if I order and pay via PayPal? 

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The Society will not charge members extra for buying merchandise using the PayPal system. However members might like to know that we do have to pay up to six per cent for using this service. For this reason we will not be routinely collecting membership fees via PayPal.

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Q. Why can't I buy the Chief's new book via the website?

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The production of the book, The History of the Clan MacThomas, has been financed personally by Finegand himself and not by the Society. Orders and payments therefore have to be sent directly to the Chief. Full details of the arrangements were published in the 2009 edition of the Clach A' Choilich and can also be found on this website.

Please click here for more details of the book.

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Last Updated 25/10/2015